Privacy Policy
Thread and Trend website is owned by THREAD & TREND PTY LTD. Thread & Trend ("we", "our", "us") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth).
Information We Collect
We may collect personal information that you voluntarily provide when you:
Book an appointment
Submit a contact form
Contact us via email, phone, or WhatsApp
Subscribe to updates or marketing communications
The information we may collect includes:
Name
Email address
Phone number
Appointment preferences
Any information you choose to provide in your communications with us
How We Use Your Information
We use your information to:
Arrange and manage showroom appointments
Respond to enquiries
Provide customer support
Improve our website and services
Send updates or promotional information where you have consented to receive them
Booking Services
Appointments may be managed through third-party booking providers such as Calendly. Information submitted through these services is subject to their own privacy policies.
Website Analytics
Our website may use analytics tools to understand how visitors use our website. These tools may collect anonymous information such as:
Pages visited
Time spent on the website
Browser type
Device information
This information is used solely to improve website performance and customer experience.
Cookies
Our website may use cookies and similar technologies to improve functionality and user experience.
You may choose to disable cookies through your browser settings; however, some website features may not function correctly.
Disclosure of Information
We do not sell, rent, or trade your personal information.
We may disclose information to trusted service providers where necessary to operate our business, including:
Website hosting providers
Appointment booking providers
Email service providers
These providers are required to handle personal information securely.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Access and Correction
You may request access to the personal information we hold about you or request corrections if information is inaccurate or incomplete.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Thread & Trend
Email: info@threadandtrend.com.au
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.